Field Service Engineer (Xico)

Field Service Engineer (Xico)

17 oct
|
GEA
|
Xico

17 oct

GEA

Xico

Responsibilities / Tasks Main Responsibilities
1. Business Development and Customer Management Manage and develop the Bakery line customer portfolio.
Identify commercial opportunities within the installed equipment base.
Conduct technical and commercial visits to identify maintenance, spare parts, and process optimization needs.
Build long-term commercial relationships with current and potential customers.
Follow up on business opportunities through to commercial close.
2. Technical Sales and Service Solutions Promote the sale of spare parts, preventive and corrective maintenance services, and equipment upgrades and modernizations.
Understand the customer's technical needs and propose suitable solutions.
Coordinate with engineering, technical specialists, and international factories to define solutions.
Prepare and follow up on technical-commercial proposals.
Negotiate commercial terms, pricing, and service scope in accordance with company policies.
3. Commercial Management and Operational Follow-up Manage commercial opportunities through the CRM,



ensuring information is up to date and reliable.
Develop and maintain the sales pipeline and forecast.
Follow up on quotations, sales orders, and commercial projects in coordination with the support team.
Coordinate with the logistics, purchasing, technical service, and operations areas to ensure commercial commitments are met.
Identify and promptly escalate risks related to deliveries, material availability, or customer requirements.
4. Achievement of Commercial Targets Meet sales and Order Intake targets.
Ensure the profitability of commercial opportunities, considering margins and pricing policies.
Develop strategies to increase service and spare parts sales.
Maintain regular tracking of opportunities, results, and commercial projections.
Identify growth opportunities in strategic accounts.
Your Profile / Qualifications Required Profile Education Degree in Mechanical, Mechatronics, Industrial, Food, or Electromechanical

📌 Field Service Engineer (Xico)
🏢 GEA
📍 Xico

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