17 oct
|
Everise
|
Valle de Bravo
17 oct
Everise
Valle de Bravo
Company Overview Join us on our mission to elevate customer experiences for people around the world.
As a member of the Everise family, you will be part of a general experience company that believes in being people-first, celebrating diversity and incubating innovation.
Our dedication to our purpose and people is being recognized by our employees and the industry.
Our 4.6/5 rating on Glassdoor and our shiny, growing wall of Best Place to Work awards is a testament to our investment in our culture.
Through the power of diversity, we celebrate all cultures for their uniqueness and strengths.
With 13 centers around the world and a robust work at home program, we believe great things happen when we work with people who think differently from us.
Find a job you'll love today
Position Purpose: The Trainer is responsible for the training and development of call center personnel in the areas of client deliverables and expectations including product information, sales, and customer service.
Trainers may also train leadership team members in expected Everise leadership contributions and behaviors, management skill and internal policy and procedure.
Job Responsibilities: • Deliver new hire and ongoing training with emphasis on customer service and sales skills, client product knowledge, as well as Everise policies and procedures • Proficient and comfortable in training in a remote virtual training environment or brick and mortar • Ability to train and facilitate via Adobe Connect – or similar remote training platform and traditional Brick and Mortar environment • Maintain a high success rate of successful graduates as demonstrated by high ratings on graduate evaluations and on the job performance • Partner with clients in curriculum design and modification.
Develop associated supporting materials.
• Ability to train to adult learning styles virtual and brick and mortar • Ensure that all trainees are actively engaged in the training process through the planning and implementatio
📌 Trainer (Valle de Bravo)
🏢 Everise
📍 Valle de Bravo