Rta Specialist (Valle de Bravo)

Rta Specialist (Valle de Bravo)

17 oct
|
Everise
|
Valle de Bravo

17 oct

Everise

Valle de Bravo

Company Overview Join us on our mission to elevate customer experiences for people around the world.
As a member of the Everise family, you will be part of a integral experience company that believes in being people-first, celebrating diversity and incubating innovation.
Our dedication to our purpose and people is being recognized by our employees and the industry.
Our 4.6/5 rating on Glassdoor and our shiny, growing wall of Best Place to Work awards is a testament to our investment in our culture.
Through the power of diversity, we celebrate all cultures for their uniqueness and strengths.
With 13 centers around the world and a robust work at home program, we believe great things happen when we work with people who think differently from us.




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Roles and Responsibilities Would act as the first point of contact for all service-related escalations occurring on account of issues such as call routing, technical outage, unscheduled absences, unscheduled breaks, forecast deviations etc.
Would constantly monitor, track, document and communicate real time floor activities in terms of adherence to plan and process defined.
Would be responsible for sending Intraday reporting (Hourly Interval Reports, Productivity Reports) Will have to manage client

📌 Rta Specialist (Valle de Bravo)
🏢 Everise
📍 Valle de Bravo

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