Segment: Danfoss Power Solutions Segment

Job Category: Quality and Environment, Health and Safety (EHS)

Work Location Type: On-site

Job Experience Level: Mid-Senior level

Lead Engineer, Field Service

Req ID: 50637 Job Location: Reynosa, MX Employment Type: Full Time Segment: Danfoss Power Solutions Segment Job Category: Quality and Environment, Health and Safety (EHS) Work Location Type: On-site Job Experience Level: Mid-Senior level Job Description

The Impact You'll Make

As ourField Service Engineer, you’ll play a key role in delivering technical field support and reliable evidence collection for customer issues across installed products and systems. You will conduct onsite and remote investigations, perform authorized diagnostics and service activities, and provide objective technical reporting that supports effective claim handling, root-cause analysis, and customer recovery.

At Danfoss, we support your growth through learning opportunities, general collaboration, and meaningful work. You’ll be part of an inclusive environment where well-being, teamwork,



and continuous development are valued every day.

Your impact? You will help strengthen customer confidence, reduce investigation time, and improve product reliability by delivering accurate field insights, professional technical support, and safe service execution. Your work will contribute directly to faster problem resolution, operational continuity, and continuous improvement across the business.

You’ll collaborate withCustomer Claims Handling, Quality, Engineering, Manufacturing, Sales, and customer teams, taking ownership offield investigations, technical diagnostics, evidence collection, and field reporting, helping us move toward a morecustomer-focused and operationally excellent future.

What You’ll Be Doing
- Conduct onsite and remote technical investigations by inspecting installations, operating conditions, interfaces, and product performance using approved diagnostic methods.
- Perform author

📌 Lead Engineer, Field Service (Reynosa)
🏢 Danfoss
📍 Reynosa