April 2026
Job Title: Configuration Management Systems Engineer, Windows Endpoint Patching
Location: Mexico Center of Excellence (COE) Summary
JLL Technologies seeks an experienced Configuration Management Systems Engineer to join our Global Configuration Management team within the Digital Workspace Services group. This full-time position, based in our Mexico Center of Excellence (COE), will support a global environment of approximately 60,000 Windows workstations, including about 600 AWS Workspace virtual environments. This role is responsible for the system administration of our Windows endpoints, with a primary focus on lifecycle management, security, and configuration. The ideal candidate will be a forward-thinking professional adept at troubleshooting complex issues, driving process improvements, and collaborating with general teams.
Key Responsibilities Test, validate, and deploy monthly and on-demand patches for Windows OS, device drivers, BIOS, Microsoft 365 products, and third‑party applications using Intune (primary), MCM, and Patch My PC.



Configure and manage Autopilot for device provisioning. Define, implement, and manage security patching compliance and configuration policies using Microsoft Intune and Group Policy (GPO). Monitor and troubleshoot the Windows update process, both from the Microsoft tenant and the endpoint device. Collaborate with the security team to monitor and remediate critical vulnerabilities (CVEs), including researching threats, developing action plans, and implementing solutions. Act as a senior escalation point for complex endpoint issues, coordinating with internal support teams and external vendors to ensure timely resolution. Provide input into process improvements and the future direction of endpoint management technologies. Stay current with emerging technologies and leverage Artificial Intelligence (AI) where applicable to enhance efficiency and security. Develop and maintain internal documentation, including Knowledge Base

📌 Configuration management systems engineer, windows endpoint patching (México)
🏢 Jll
📍 México