About 3 E: 3 E is a mission-driven company dedicated to creating a safer and more sustainable world. We offer award-winning regulatory intelligence and AI solutions to help organizations protect people and products. With over 35 years of experience and a global presence, we empower our customers with innovative compliance solutions.
You will get to work at a company that combines startup agility with the stability of an industry leader. Partner with enterprise customers and global experts to advance environmental safety and solve complex data science challenges.
Join us and make an impact
About the Role: We are looking for a leader to enhance our global implementation function. This influential role is ideal for a customer-focused individual who can bring structure, clarity, and strong delivery discipline to complex enterprise implementations.
You will lead a global team responsible for new customer implementations, post-sale value realization, and project work that supports renewals and expansions.



Your efforts will improve delivery across 3 E's product portfolio by building scalable processes, increasing project visibility, managing risks, and accelerating customer value.
This role reports to the VP of Customer Experience and collaborates closely with leaders across 3 E. If you are AI-forward, passionate about customer success, and understand the importance of implementation in building trust and lasting partnerships, we would love to connect with you
Location: This position supports remote work in EST, and candidates should be based near one of our U. S. East Coast office locations: Bethesda, MD, Canton, OH, or Charlottesville, VA.
What You’ll Do: Create implementation experiences that build customer trust, confidence, and advocacy by improving how 3 E listens, communicates, resolves issues, and accelerates time to value.
Lead, coach, and develop a integral Customer Implementations team responsible for complex enterprise deployments across 3 E's product portfolio.

📌 Director, customer implementations (Ciudad de México)
🏢 3E
📍 Ciudad de México