10+ years of overall experience in IT Project Management, with at least 5+ years of managing Robotic Process Automation (RPA) and Intelligent Automation programs.Strong understanding of Automation Anywhere A360 platform, including bot development lifecycle, Control Room, Workload Management Queues, Document Automation, AI/ML integration, and Agentic Process Automation (APA) offerings.Proven experience in managing end-to-end automation engagements including process assessment, solution design, development, testing, deployment, hypercare, and production support.Ability to work closely with Business Stakeholders, Process Owners, IT Teams, Architects, and Vendors to drive successful automation delivery.Experience managing Automation Anywhere implementation programs involving multiple workstreams, vendors, and cross-functional teams.Good understanding of RPA solution architecture, infrastructure requirements, security considerations, governance frameworks, and deployment best practices.Experience leading project planning activities including scope definition, estimation, effort planning, resource allocation, budgeting, risk management, and status reporting.Ability to drive requirement gathering workshops, design reviews, project steering committee meetings, and executive stakeholder reviews.Experience managing Agile, Waterfall, or Hybrid project delivery methodologies.Strong knowledge of automation operating models,



CoE (Center of Excellence) frameworks, governance standards, and automation best practices.Ability to identify automation opportunities, prioritize pipelines, and manage delivery roadmaps aligned with business objectives.Experience monitoring project KPIs, SLAs, financials, resource utilization, delivery quality, and customer satisfaction metrics.Strong risk, dependency, issue, and change management capabilities with proactive mitigation planning.Experience managing geographically distributed teams including Business Analysts, Developers, Tech Leads, Infrastructure Teams, and Support Teams.Preferably certified in PMP, PRINCE2, Agile/Scrum, or equivalent Project Management certifications.Preferably certified in Automation Anywhere A360 and familiar with Agentic Process Automation (APA) capabilities.Experience in Banking, Financial Services, Insurance, Healthcare, Manufacturing, or Shared Services environments will be an added advantage.Strong communication, stakeholder management, negotiation, and presentation skills.Should have fluent verbal and written communication skills in both English and Spanish languages.Ability to engage with senior business and IT leadership and provide executive-level project reporting.If required to work from / visit customer location in Monterrey, Mexico as per project requirements.

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📌 Project Manager – Intelligent Automation (Ciudad de México)
🏢 Hexaware Technologies
📍 Ciudad de México