Farmers Insurance is seeking a Quality Assurance Analyst to evaluate business unit performance and the quality of contact handling. You’ll lead audit activities, analyze results, and present findings to business partners and leaders.
The role requires collaboration across sites, with a focus on improving customer experiences and ensuring regulatory compliance. Responsibilities include conducting audits, identifying trends, and advising on corrective actions.
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📌 Quality Consultant: Audit Lead for Customer Experience (Ecatepec de Morelos)
🏢 Farmers Insurance Careers Mexico
📍 Ecatepec de Morelos
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