Network surveillance, 2nd level restoration, preventative maintenance & statistics measurements to discover malfunctions and recurring disturbances Design technical solutions in accordance with customer needs for requirements given Windows Maintenance involved, configuration, service migration. Solve all problems detected and ensure the correct handling of similar issues in the future. Analyzing all sites down cases to identify if it was due to problems related to energy, carrier, TX or configuration protocol Interprets / understands technical information and prepares technical documentation Create and send a shift report Working independently and within team to keep the competence and skills up to date Solves standard problems based on the existing procedures Controls and manages complex technical situations/projects in a calm and professional manner (required to provide technical input in technical conference bridges) Work in an international environment, with customers and suppliers Use effectively telecom knowledge to manage faults and customer demands Core Competences: Customer care & sense of urgency Ability to work on own initiative. Actively seeks out tasks that help develop skills and knowledge. Versátil and adaptable approach to problem solving.



Actively encourage strong working relationships with other teams. Fluent in English: conversation and writing Aptitude for quickly learning technical and procedural topics Strong analytical and organizational skills Self-starter and pro-active Strong performance focus Work independently, keep own competence and skills up to date Basic understanding of network monitoring concepts and management tools. Capable of multi-tasking, good time management and prioritization of workload Strong knowledge about Routing and Switching, any certification as associate or professional its preferred Minimum Qualifications & Experience Requirement Bachelor’s Degree in Computer Science, Electric/Telecom Engineering, Information Technology or related fields or relevant equivalent experience Onsite position Min 12-18 Months experience in a Technical Support or similar role. Proven track record within a NOC, IT or ISP environment. Expertise in the following protocols : IPV4/IPv6 IGP (OSPF/ISIS) HA (VRRP, BFD, ECP) MPLS (LDP/TE) BGP MP-BGP MPLS L2 VPN / L3 VPN Qo S MSTP Qin Q NTP SNMP Certifications: Any Certification related to Telecom shall be an added advantage #J-18808-Ljbffr

📌 Ip engineer (Ejido Querétaro)
🏢 Beijing Foreign Enterprise Management Consultants Co.,Ltd
📍 Ejido Querétaro