Requirements Must-have experience +2 yoe with: AWS Cloud Services
Linux Administration
ServiceNow
Monitoring Tools (CloudWatch, Grafana)
Log analysis
Responsibilities Effectively diagnose and resolve technical issues related to software applications.
Provide support and assistance to end users to ensure optimal operation.
Collaborate closely with other IT teams to identify and address issues.
Implement solutions and improvements to applications according to business needs.
Optimize application performance and availability through continuous monitoring and analysis.
Provide training and technical documentation to promote self-learning and problem-solving by users.
Availability to work rotating shifts
Required Languages English: Advanced (80-95%)
Locations Hybrid (México)
📌 Support Engineer Jr (Rincón de Romos)
🏢 SOFTTEK
📍 Rincón de Romos
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