Summary Key Responsibilities and Main Activities: 1.- Satisfied Customers. Acts as a liaison between customers and the plant, handles customer visits and complaints, follows up on Corrective Action Reports, and leads efforts to reduce defective parts per million (PPM) in products shipped to customers.
2.- Management Representative (ISO/TS IATF 16949, AS9100D, ISO 14001). Maintains the Plant Quality Manual, serves as a liaison between the Registrar, customers, and the plant, establishes management reviews of the quality system, and leads the implementation of necessary changes to the Quality Management System, continuously improving its effectiveness. Lead auditor and trainer of internal auditors for ISO/TS IATF 16949, AS9100D, and ISO 14001.
3.- Quality Planning. Coordinates the implementation and monitoring of the Advanced Product Quality Planning (APQP) methodology throughout all initial manufacturing phases.
4.- Inspection Methods. Determines critical product and process characteristics, establishes inspection and testing methods, and develops sampling plans to be applied from raw material receipt through in-process inspections and final product inspection to meet and/or exceed customer expectations.
5.- Application of Advanced Statistics. Trains the personnel involved and establishes the statistical techniques necessary to reduce process variation.
6.- Internal Audits. Coordinates processes that provide evidence to determine compliance with Quality Management System requirements and evaluate the level of compliance.
7.- Quality Management. Establishes, implements, maintains, and updates the processes necessary to determine the level of compliance with the Quality Management System established in the reference documentation.
8.- Corrective Actions.



Manages the actions required to eliminate the root cause of a detected nonconformity. Follows up on 8D reports with superintendents and/or quality engineers through weekly, biweekly, or monthly meetings, as required.
9.- Measurement System Validation. Analyzes measurement systems, methods, instruments, and resources used to quantify units of measurement.
Experience/Skills: Professional degree
Business Administration/Industrial Engineering
5 years of experience
Group Management
Automotive industry experience preferred
Experience in Lean Manufacturing and Six Sigma environments preferred
Languages: Advanced English proficiency
Knowledge: AS5553E Counterfeit Parts
MINITAB
Knowledge of Quality Management System (QMS) standards
IATF 16949
AS9100D
IPC 620
AIAG Core Tools
Interpersonal Competencies: Teamwork
Decision-making
Time management
Computer Skills: Microsoft Office
Minitab
Personal Skills: Proactive
Organizational skills
Effective communication
CVG IS AN EQUAL OPPORTUNITY EMPLOYER Commercial Vehicle Group, Inc (CVG) is an equal employment opportunity employer such that all qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity/expression, national origin, disability, or protected veteran status.
Visa Sponsorship At this time, we are not providing sponsorship for this role. Applicants must be authorized to work in the country of the job posting location on a full-time basis.
Commercial Vehicle Group (CVG) is a general supplier with diverse design, engineering, and manufacturing capabilities, partnering with customers across multiple industries to meet the needs of an increasingly automated and more environmentally conscious world.

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📌 Gerente De Calidad (Ciudad de México)
🏢 Mwc De México, De C.V.
📍 Ciudad de México