AgileEngine is seeking a Senior Contact Center Engineer to configure, support, and improve a cloud telephony platform and its CRM integrations in a healthcare environment. You will design IVR flows, manage call routing and agent skills, and ensure integration with CRM systems across a production environment.
You will work with platforms such as NICE CXone, Amazon Connect, or Genesys Cloud, and collaborate with engineers to resolve issues, implement new capabilities, and support critical
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📌 Senior Cloud Contact Center Engineer — IVR & CRM (Ejido de la Finca)
🏢 Agileengine
📍 Ejido de la Finca
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