REDLEO SOFTWARE INC. is seeking a seasoned 2nd-line end-user support professional to handle 24/7 remote assistance for US and Canada users. You will respond to requests, diagnose desktop issues, and coordinate with teams to resolve software and security updates.
The role emphasizes strong English communication, ITIL-aligned processes, and the ability to troubleshoot Windows desktop environments and antivirus tools from a remote location.
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📌 24/7 IT Service Desk –Remote Support (US/Canada) (Ciudad de México)
🏢 REDLEO SOFTWARE
📍 Ciudad de México
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