FLSmidth in Monterrey, Mexico, seeks a Regional Customer Quality Satisfaction Specialist to drive customer quality satisfaction and assist the integral QA team with rapid NCR/complaint responses and customer-centric resolution.
The role focuses on handling issues reported via Intelex, supporting the Sales/CRR teams, and guiding cross-functional stakeholders to close NCRs promptly, while conducting trainings and leading weekly review meetings to track progress and share lessons learned.
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📌 Regional Customer Quality & Satisfaction Lead (Ejido de la Finca)
🏢 Flsmidth
📍 Ejido de la Finca
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