The Opportunity
Join our Acceleration Center Mexico and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You’ll work at the heart of general teams across Advisory, Assurance, Tax and Business Services-solving real client challenges through connected collaboration. We’ll help you grow your skills so you can go further. With hands-on learning, cutting-edge tools and an inclusive culture, this is your opportunity to do inspiring work that makes a difference - every day.
As a People Operations Experienced Associate you will support day-to-day human resource operations across the employee lifecycle, including onboarding, offboarding, payroll and benefits administration, absence management, recordkeeping, compliance activities, and employee inquiries. As an Associate you will focus on learning and contributing to work through dependable support, adaptability, curiosity, and ownership while building technical skills, commercial awareness, and the ability to navigate changing needs in a fast-paced environment within our People Operations practice. In this role at PwC, you will help keep HR processes and systems moving, respond to requests in line with firm guidance, gather information from multiple sources, and contribute to work that supports employees and internal stakeholders across the business.
Responsibilities Supporting employee onboarding,



offboarding, and internal transfer transactions across the people lifecycle
Maintaining employee records and processing updates in HR systems with accuracy and confidentiality
Responding to routine employee inquiries and routing complex cases through established HR protocols
Administering payroll, benefits, and absence-related tasks while validating data entries and documentation
Tracking labor law and policy requirements, then escalating gaps or exceptions to senior team members
Preparing process documentation, transaction logs, and HR service delivery reports for review
Gathering information from multiple sources to identify trends, data issues, and recurring service requests
Contributing to process improvement efforts by applying HR software knowledge and data quality practices
What You Must Have At least a High School Diploma or the equivalent degree
At least 1 years of experience
Oral and written proficiency in English required
What Sets You Apart Preference for a Bachelor's degree
Learning mindset in human resource operations
Experience handling employee data and documentation
Familiarity with HR software and service delivery
Comfort analyzing facts and identifying patterns
Clear communication across varied stakeholder groups

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📌 People Operations Experienced Associate (Ciudad de México)
🏢 PwC México
📍 Ciudad de México