What you'll do
Job Summary
Analyze and coordinate priorities of sales orders and keep track of performance to insure 100% on - time delivery of product to the customer. Maintain an effective communication system with customers for the solution of problems and claims.

Job Responsibilities

Receive and assess orders for clean-up and creation in VISTA / SAP as applicable.

Assure proper order entry and send orders' acknowledgment to Clients.

Daily keep track of order performance, indicating shipping detractors and updates clients as needed.

Maintain customer service performance measurement (on time delivery / forecast performance, claims, invoicing, etc.).

Receive sales representative service calls and/or emails to align priorities and to provide status.

Manages and solves client claims.

Resolve with accounting shipments discrepancies and credit customer, as applicable.

Interface with district operating centers, materials planning, sales representatives, order center, material sending sites, and credit representatives.

Be proactive in identifying customer requirement problems.

Maintain professional, effective communication channels with internal/external customers (electronically, memo, verbal).

Perform other duties as required

Qualifications

Bachelor's degree in Engineering preferred

Minimum of one year of professional experience

Intermediate level of English proficiency

Experience with CRM and ERP systems preferred

Experience interacting with customers

Skills

customer facing - strong communications skills, proficiency with Microsoft Office Tools

All positions may require participation in video and in-person interviews as part of the hiring process. All candidates will be evaluated based on job-related competencies, and all candidates' privacy rights and data security will be protected in accordance with applicable laws.

We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.

Queretaro, Mexico

Full time

JR

Overview
At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer's and partner's needs and solve their challenges.

Being part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose.



Here you are part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve.

You’ll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about-locally and globally.

Come make an impact every day at Zebra.

What We're Looking For
Assists with the efficient operation of the warehouse by performing the physical and/or administrative tasks of shipping, receiving, storing, and distributing materials and products.

Essential Duties and Responsibilities

Receive, inspect, and process incoming shipments, ensuring accuracy and quality, and prepare orders for shipping with precision

Conduct inventory counts, resolve discrepancies, and maintain organized, accurate inventory records

Operate warehouse equipment such as forklifts and pallet jacks

Mentor and train less experienced warehouse staff, promoting adherence to company procedures and best practices

Maintain a clean, organized, and safe warehouse environment, following all safety protocols and standards

Collaborate with team members and supervisors to optimize workflows and meet productivity goals

Take initiative in resolving issues, adapting to changing priorities, and ensuring smooth warehouse operations

Demonstrate strong attention to detail and organizational skills

Ability to lift up to 40 pounds and perform physical tasks, including standing, bending, and walking for extended periods

Support other warehouse functions as needed, including loading and unloading trucks

Key Skills and Competencies

Basic computer skills

Must be at least 18 years old

Strong attention to detail to ensure accuracy in inventory and order processing

Ability to work well in a team environment and follow instructions from supervisors

Adaptability and willingness to learn new tasks and procedures

Action oriented and resourceful

Minimum Education or Equivalent
No diploma required; Basic math and reading/writing skills are needed

Minimum Work Experience
1+ years of relevant work experience

Work Environment
5 days in office

Safety Sensitive Role
Yes

Travel
No travel required

Personal Protective Equipment (PPE)
Yes

Must be able to see color
Yes

Physical Activity

Ascending or descending ladders, stairs, scaffolding, ramps,



poles and the like : Occasionally

Working from heights such as roofs, ladders, or powered lifts: Occasionally

Moving self in different positions to accomplish tasks in various environments including awkward or tight and confined spaces: Occasionally

Remaining in a stationary position, often standing, or sitting for prolonged periods of time: Frequently

Stooping, kneeling, bending, crouching, reaching, pushing, or pulling: Frequently

Moving about to accomplish tasks or moving from one worksite to another: Constantly

Adjusting or moving objects up to 40 pounds in all directions: Constantly

Communicating with others to exchange information: Constantly

Repeating motions that may include the wrists, hands, or fingers: Frequently

Operating machinery or power tools: Frequently

Operating motor vehicles, industrial l vehicles, or heavy equipment: Occasionally

Assessing the accuracy, neatness and thoroughness of the work assigned: Constantly

Environmental Conditions

Exposure to extreme temperatures (high or low): Never

Outdoor elements such as precipitation and wind: Never

Noisy environments: Frequently

Other hazardous conditions such as vibrations, uneven ground surfaces or dust and fumes: Never

Small or enclosed spaces: Never

No adverse environmental conditions expected: Never

Physical Demands

Medium work that includes moving objects up to 50 pounds

Benefits
We understand the importance of work-life balance and wellbeing, which is why we offer flexibility for our teams including: hybrid work, adaptable hours, Summer Flex Fridays, Focus Fridays, and an annual companywide well-being day to promote revitalization and success.

AI Technology Statement
Zebra Technologies leverages AI technology to evaluate job applications using objective, job-relevant criteria. This approach enhances efficiency and promotes fairness in the hiring process. However, every decision regarding interviews and hiring is made by our dedicated team, because we believe people make the best decisions about people. For more on how we use technology in hiring and how we process applicant data, see our Zebra Privacy Policy ( .

Zebra provides the foundation for intelligent operations with an award-winning portfolio of connected frontline, asset visibility and automation solutions. Organizations globally across retail, manufacturing, transportation, logistics, healthcare, and other industries rely on us to deliver outcomes today while driving innovation for what's next. Together with our partners, we create new ways of working that improve productivity and empower organizations to be better every day. Learn more at zebra.com .

Zebra
Better Every Day
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📌 Ptp Entry Associate (Santiago Mexquititlán Barrio 1ro.)
🏢 Kerry
📍 Santiago Mexquititlán Barrio 1ro.