Azelis Group is seeking a dedicated professional to own and drive the customer complaint and non-conformance (NCR) program in the US from our Mexico-based operations. The role requires coordinating across SHEQ, Product Development, and suppliers to ensure swift resolution of NCRs and effective corrective actions.
The successful candidate will monitor the NCR lifecycle, enter data into reporting tools, and lead efforts to close backlog while maintaining clear communication with customers and
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📌 NCR & Customer Experience Lead (Monterrey)
🏢 Azelis Group
📍 Monterrey
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