SupportYourApp is a general Intelligent Support-as-a-Service leader partnering with top tech brands. We are seeking a T3 Support Engineer to troubleshoot, analyze and fix issues across backend systems and databases, while keeping customers informed with clear communication.
You will work with SQL databases, PHP/JS/TS stacks, and cloud tools (AWS). This role emphasizes proactive problem solving, documentation, and collaboration with Engineering to drive reliable service from a remote setup.