Azelis Group in the US seeks an NCR Process Lead to manage customer complaints and non-conformances. This role drives clarity across departments, ensures compliance with the NCR process, and partners with SHEQ to resolve issues.
Responsibilities include entering NCR details, assigning RGAs, tracking returns, issuing credit memos, and driving quarterly trend reviews. You will collaborate with cross-functional teams and senior management to close NCRs efficiently.
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📌 NCR & Customer Experience Lead (Nuevo León)
🏢 Azelis Group
📍 Nuevo León
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