Capgemini is seeking a Business Analyst II to bridge business stakeholders and technology teams for AI-driven initiatives in Contact Center and Agent Services. You will gather requirements, map processes, and translate needs into scalable IT specifications.
The adecuado candidate has strong communication, process mapping, and problem-solving skills, with experience in AI-enabled transformation and collaboration across vendors and internal teams. Flexible work arrangements are available.
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📌 Remote AI-Driven Business Analyst II (Ciudad de México)
🏢 Capgemini
📍 Ciudad de México
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