Maersk in Mexico City is seeking a Customer Service Agent to manage an assigned portfolio and ensure end-to-end logistics execution. You will interact with customers, internal teams, and external stakeholders to deliver a seamless experience and resolve issues promptly.
The role requires strong English (B2), advanced Excel, and excellent communication skills to support service delivery and growth. You will contribute to process improvements and upsell opportunities while adhering to SOPs.
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📌 Logistics Customer Experience Specialist (Ciudad de México)
🏢 A. P. Møller-Mærsk
📍 Ciudad de México
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