Zurich Insurance in Mexico City seeks an ECM Service Manager to lead the ECMaaS and ZBOX platforms across LATAM and ZNA/Canada, ensuring stability and high-quality IT support for thousands of users. You will act as the single point of contact for regional clients, drive demand coordination, and manage small to mid-size work orders, collaborating with general teams on upgrades and enhancements.
Fluency in English, ITIL certification, and a background in cloud or content management are valued to
📌 ECM & ZBOX Service Lead – LATAM & Canada (Ciudad de México)
🏢 Zurich Insurance
📍 Ciudad de México
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