With direction from the Sr. Manager, Global Digital Tools, this position will own and optimize a portfolio of consumer-facing digital products and experiences that support Mary Kay consumers and Independent Beauty Consultants (IBCs). The role partners with global, regional, and market stakeholders to identify business needs, prioritize enhancements, and drive the successful evolution, adoption, and performance of digital solutions across markets. Responsibilities include product roadmap support, market deployments, testing, issue management, post-launch support, analytics and reporting, and coordination across mobile and web experiences. This role requires critical thinking, strong cross-cultural collaboration, an understanding of digital and mobile technologies, and a global customer experience mindset.
- Support global digital tools initiatives from planning through deployment and post-launch stabilization, contributing to roadmaps, requirements, testing, market readiness, rollout coordination, and measurable business outcomes.




- Support A360 market deployments by coordinating with regional and market stakeholders, tracking readiness activities and dependencies, and helping ensure consistent execution of global digital experiences across markets.
- Support the Virtual Try-On (VTO) migration project by contributing to market deployment plans led by project and regional owners, coordinating readiness activities, and managing post-launch hypercare, issue triage, tracking, escalation, and stakeholder communications.
- Support the Global Skin Analyzer project through requirements validation, testing and UAT coordination, defect tracking, market readiness, rollout support, and post-launch follow-up.
- Provide project and deployment support for the Asia Pacific iCatalog rollout, working with general, regional, market, technology, and vendor partners to coordinate testing, readiness, issue resolution, and launch activities.
- Manage support tickets and post-launch issues f

📌 Sr. Global Digital Product Owner (Monterrey)
🏢 Mary Kay de México
📍 Monterrey