It's more than a job

As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

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As a Sea Logistics Operational Care Specialist you will support the execution of ocean export operations, ensuring timely follow-up, accurate information, and effective coordination throughout the shipment process.

How you create impact

• Manage assigned operational cases, bookings, and shipments, ensuring timely execution and follow-up.
• Monitor and update shipment status and operational information to ensure visibility and traceability.
• Coordinate shipping instructions, pre-alerts, documentation, and pick-ups throughout the export process.
• Maintain effective communication with Carriers, transporters and internal teams to ensure smooth operations.




• Monitor operational issues and support route optimization and service improvements.
• Review commercial and cargo documentation to ensure accuracy, compliance, and consistency.
• Identify and report discrepancies, supporting their timely resolution.

What we would like you to bring

• Experience in ocean freight, freight forwarding, customs, or related international trade operations.
• Experience in export operations, bookings, shipment tracking, and documentation.
• Knowledge of international trade documentation and processes.
• Advanced English proficiency.
• Strong communication, organization, follow-up, and problem-solving skills.

What's in it for you

• Join a global leader in the logistics industry.
• Gain exposure to international supply chain operations and general logistics processes.
• Develop your skills in a collaborative, multicultural environment.
• Build your care

📌 Sea Logistics Operational Care Specialist (Ciudad de México)
🏢 Kuehne+Nagel
📍 Ciudad de México