16 oct
|
Google
|
Ciudad de México
16 oct
Google
Ciudad de México
Minimum qualifications:
• Bachelor’s degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience.
• 5 years of experience troubleshooting and advocating for customer needs, and triaging technical issues (e.g., hardware, software, application, operational, process).
• 5 years of experience with computer networking and web technologies (HTTP, HTML, DNS, etc.).
• Experience with one or more core programming or scripting languages (e.g., C, C++, C#, Java, Python, JavaScript, PowerShell, Bash/Shell, Perl, Visual Basic).
• Ability to communicate in English fluently to interact with regional customers and stakeholders.
Preferred qualifications:
• Experience with any of the following solutions: System virtualization, on-premise or hybrid cloud computing.
• Experience working with distributed systems, and familiarity with common solutions, design patterns, or best practices.
• Experience with cloud computing (e.g., certifications, internships, coursework, etc.) and debugging complex workload issues across multi-node environments.
• System administrator level experience with Linux/Unix or Windows systems.
About the job:
The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.
Our Technical Solutions Engineers own our key customer issues in addition to providin
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