DARE TO BE A PART OF THE CHALLENGE COME AND JOIN OUR TEAM TOGETHER WE CAN MAKE THE DIFFERENCE

Did you know that Accenture is leading the digital transformation in the World?

Accenture is a leading integral professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Our main purpose is to collaborate with our clients, so they can become high-performance businesses. Accenture is present in more than 200 offices, 120 cities, 56 countries and approximately 743,000 employees worldwide.

Offer

• Career development according to your profile and interests.

• Work in one of the best companies and feel proud.

• Access to an innovative methodology and tools.

• Direct contact with experts worldwide.

• Use of work schemes and cutting-edge technologies.

• Constant training.

• Work environment based on teamwork and collaboration.

• Participation in International Projects

Required Skills and Qualifications:

• Proven experience in go-to-market strategies.





• Strong project management skills with successful project delivery.

• Excellent leadership and team management abilities.

• In-depth knowledge of industry trends and best practices.

• Exceptional communication and interpersonal skills

Preferred Experience and Background:

• Extensive experience in transforming contact centers or similar operations; leveraging new technologies such as SFDC, Genesys, Amazon or others

• Proven track record of driving transformational change.

• Deep understanding of key partners such as Salesforce and Genesys.

• Experience in implementing solutions from key partners.

• Demonstrated experience in implementing leading practices.

• Ability to stay updated with industry trends and innovations.

Other Attributes:

• Strategic thinker with a vision for the future of service capability.

• Adaptable and able to thrive in a dynamic environment.

• Client-focused with a commitment to exceptional service.

• In

📌 Services & Call Centers Lead (Ciudad de México)
🏢 Accenture México
📍 Ciudad de México