Blue Yonder is seeking a mid-level technical support engineer to own incidents from detection to resolution, collaborating with engineering and product teams to improve reliability. You will drive runbooks, automation, and post-incident reviews while supporting deployments and on-call rotations.
You will troubleshoot across Linux/Unix and Windows, work with databases, scripting to automate tasks, and communicate clearly with customers and stakeholders throughout incidents and planned work.
📌 Support Engineer II: Incident Ownership (Xico)
🏢 Blue Yonder
📍 Xico
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