Wesco seeks a Senior Representative - Customer Service to respond to inquiries by phone, email, or walk-ins and resolve complex requests with customized solutions. You will analyze service needs, coordinate with other departments, and keep internal teams informed to ensure high customer satisfaction.
Responsibilities include relationship building, handling escalated inquiries, mentoring peers, and processing payments.
📌 Senior Customer Service Specialist (Tlalnepantla de Baz)
🏢 Wesco
📍 Tlalnepantla de Baz
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