Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world.
For additional information, visit us at www.wipro.com.
Cableado estructurado
estamos en la búsqueda de un/a profesional con talento para integrarse a nuestro equipo . Wpro es una empresa líder integral en servicios tecnológicos y consultoría. Con más de 230,000 empleados en 65 países.
ROL cableado estructurado
Instalación de cables de cobre y fibra óptica de alta calidad.
Entre las responsabilidades del puesto se incluyen:
- Tener experiencia en el montaje manejo y coordinación de instalaciones de fibra opta
- Conocer las normas de cableado estructurado.
- Tener destreza en la realización de terminaciones y conexiones de cableado.
- Realizar pruebas de conectividad y mediciones para verificar y certificar el cumplimiento de los estándares de calidad y rendimiento.
- Implementar contactos eléctricos,
canalización tecnológica, etc.
el perfil requiere disponibilidad para atender varias sucursales ciudad de mexico y poder rotar horario
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Areas of responsibility Triaging and resolution of tickets-Perform initial triage and assist in response for priority incident tickets (P3 tickets) along with its documentation and following the defined SLA and escalation procedures.
Resolution of service Requests-Track and assist in resolution of software/hardware/network service requests, ensuring they are accurately logged, processed, and completed within defined timelines as per established procedures.
SLA Monitoring-Track and monitor SLA timelines for entire lifecycle of priority incident tickets (P3 tickets). Escalate to higher levels for delays or potential SLA breaches.
Change request execution-Assist in creation of change requests basis types of incident tickets which are raised and resolved.
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Mandatory Skills: Technical Support . Experience: 1-3 Years .
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
📌 cableado estructurado (Ciudad de México)
🏢 Wipro
📍 Ciudad de México
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