Project / Migration Phase: Wave 2 — Migration Support
Execution Dates: October 16, October 19 & 20th October.
Required Freelance Engineer
Executive Overview
We are pleased to provide qualified Field Engineers (FE) to deliver comprehensive hands-and-feet, migration, and post-migration technical support across specified site locations. Engineers will ensure seamless domain transition, user readiness, and site operational continuity throughout the cutover period.
Scope of Work & Responsibilities
1. Support Activities
* User Readiness & Guidance: Preparing end-users prior to migration and delivering user guides.
- Migration Coordination: Directly coordinating between end-users and LTM Migration Subject Matter Experts (SMEs) during execution.
- Domain Migration Support:
Assisting with device migration from the source domain to the target domain.
- Post-Migration Technical Support: Delivering on-site technical assistance to end-users post-migration.
- Issue Tracking & Resolution: Logging, tracking, and resolving technical issues reported by users.
1. Technical Field Responsibilities
* Hands-and-feet technical support during cutover.
- Conference Room and Microsoft Teams Room validation.
- Local network connectivity troubleshooting.
- Local site coordination during migration weekends.
Please share your CV. We can discuss hourly, Half day and Full day Rates
📌 Desktop support/ IT support Engineer (Ciudad de México)
🏢 Megalink Global
📍 Ciudad de México
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