POSITION PURPOSE The Human Resources Business Partner provides comprehensive HR support to assigned business areas, serving as a key link between employees, leaders, union representatives, and the organization. This role manages employee and labor relations, employee services, and generalist HR processes while ensuring compliance with company policies and Mexican labor legislation. The HRBP also monitors key workforce indicators, advises leaders on people management matters, and supports actions that strengthen employee engagement, retention, and operational stability.

PRINCIPAL ACCOUNTABILITIES

- Partner with assigned business areas to understand operational needs and advise leaders and supervisors on effective people management.
- Manage employee and union relations, maintaining effective communication with employees and union representatives and following up on agreements, concerns, and labor matters.
- Manage disciplinary processes, including workplace investigations, corrective actions, administrative documentation, and terminations, ensuring consistency and legal compliance.
- Provide direct support and guidance to employees regarding workplace questions, concerns, conflicts, and employee relations matters.
- Manage resignations and employee separations, including exit interviews, documentation, root-cause analysis, and identification of relevant trends.
- Monitor absenteeism and turnover metrics, identify trends and causes, and partner with leaders to develop action plans that improve attendance, retention, and workforce stability.
- Coordinate employee hiring documentation, including employment contracts, onboarding documentation, personnel files, and record maintenance.
- Administer employee services, including transportation, cafeteria, and taxi services, coordinating vendors, schedules, incidents, costs, and operational requirements.




- Identify situations impacting employee engagement and workplace environment and implement actions to improve the employee experience.
- Ensure compliance with HR policies, procedures, internal regulations, and applicable Mexican labor legislation.
- Analyze and present HR metrics and provide recommendations to support leadership decision-making and action plans.
- Support generalist HR processes, including employee movements, onboarding, organizational changes, communications, and other business needs.
- Participate in HR projects and initiatives in partnership with specialized HR teams and other functions.

NATURE AND SCOPE
- Serves as the primary HR partner for assigned operational areas, supporting both employees and leaders on day-to-day HR and employee relations matters.
- Works directly with supervisors and leaders to address workforce concerns, employee relations issues, attendance, turnover, performance, and disciplinary situations.
- Maintains direct interaction with union representatives and supports the management of labor and union-related matters.
- Conducts workplace investigations and determines appropriate follow-up actions in accordance with company policies and applicable labor legislation.
- Supports and executes employee terminations, resignations, disciplinary actions, and associated documentation.
- Monitors workforce indicators and partners with operational leadership to implement corrective and preventive action plans.




- Coordinates employee services and manages follow-up with transportation, cafeteria, and other applicable vendors.
- Maintains confidentiality and proper control of employee records and sensitive HR information.
- Identifies and escalates employee relations, compliance, or organizational risks requiring HR leadership involvement.
- Represents HR in applicable plant initiatives related to quality, safety, health, and environmental requirements.

KNOWLEDGE & SKILLS
- Bachelor’s degree.
- 3 to 5 years of experience in HR Generalist, HR Business Partner, or Labor Relations roles.
- Experience in employee and labor relations within an operational environment.
- Experience working directly with union representatives and unionized employees.
- Strong knowledge of Mexican labor legislation and the Federal Labor Law (Ley Federal del Trabajo).
- Experience managing disciplinary actions, workplace investigations, administrative documentation, and terminations.
- Experience providing direct employee support and resolving workplace concerns and conflicts.
- Experience managing resignations, employee separations, and exit processes.
- Experience analyzing HR metrics, particularly absenteeism and turnover, and developing related action plans.
- Experience with HRIS systems.
- Intermediate to advanced Excel and Microsoft Office skills.
- Intermediate to advanced English.
- Strong communication, problem-solving, analytical, and conflict-resolution skills.
- Ability to build effective working relationships with employees, supervisors, leaders, union representatives, vendors, and other HR functions.
- Strong judgment, confidentiality, and ability to handle sensitive employee relations matters.

LOCATION: This role is 100% onsite M-F, our Ciénega de Flores facility. From 10 P.M. to 6 A A.M.

📌 HR Business Partner (3rd Shift) (Ciénega de Flores)
🏢 Baltimore Aircoil
📍 Ciénega de Flores