Introduction We are seeking an experienced Organizational Change Management (OCM) Specialist to support transformation initiatives through stakeholder engagement, communications, training, and adoption activities. The adecuado candidate will have experience facilitating workshops, creating engaging communication materials, and enabling successful organizational change. This position requires strong presentation skills, creativity, and the ability to work closely with business stakeholders.

The role is based in Guadalajara, Mexico.

In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.

Your Role and Responsibilities

- Support and execute Organizational Change Management strategies, plans, and adoption activities for business transformation initiatives.
- Facilitate workshops, stakeholder sessions, training events, and change readiness activities.
- Develop communication, training, and adoption materials, including presentations, guides, videos, infographics, and other multimedia content.
- Create engaging visual assets using modern content creation tools to drive user awareness and adoption.
- Collaborate with project teams and business stakeholders to monitor change impacts, gather feedback, and improve organizational readiness.
- Manage and maintain team knowledge repositories and documentation platforms, including Cloud Confluence.

Required Education

- Bachelor's Degree

Required Technical and Professional Expertise

- Experience supporting Organizational Change Management (OCM) initiatives, processes, and adoption activities.
- Strong workshop facilitation and stakeholder engagement skills.
- Excellent communication and presentation skills, with the ability to comfortably speak to large audiences.
- Experience creating graphics, videos, animations, and user engagement content using tools such as Figma, Clipchamp, Synthesia, or similar platforms.

Preferred Technical and Professional Experience





- Experience performing functional testing from an end-user or business-user perspective.
- Familiarity with user acceptance testing (UAT), business process validation, and adoption readiness activities.
- Experience supporting digital transformation, system implementations, or enterprise change programs.

About Business Unit IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration.

We believe in the power of technology responsibly used to help people, partners and the planet.

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Other Relevant Job Details All our positions are eligible for people with disabilities PwD or rehabilitated.

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Locations - GUADALAJARA, Jalisco, Mexico

📌 Organizational Change Management (OCM) Specialist (México)
🏢 IBM
📍 México