We are looking for an experienced People Experience Partner to provide specialized HR support to leaders and assigned business groups within a regional and integral environment.

This role will be responsible for managing complex people-related matters, supporting leaders through key HR processes, and collaborating with specialized HR teams to implement initiatives, standardize processes, and enhance the employee experience.

The selected candidate will work closely with HR Business Leaders, Centers of Excellence and Innovation, HR Generalists, People Solutions, and other key stakeholders within a complex, matrixed organization

Key Responsibilities

- Provide HR partnership support and guidance to assigned business groups and leaders.
- Coach and advise leaders on complex or sensitive people matters.
- Support employee relations, performance management, talent management, succession planning, learning, mobility, rewards, change initiatives, and organizational design.
- Identify and escalate matters requiring regional, legal, or specialized support.
- Collaborate with HR Business Leaders, Centers of Excellence and Innovation, HR Generalists, and People Solutions to implement people-related initiatives.
- Apply standardized HR processes and support leaders in managing routine people activities.
- Promote the adoption of self-service tools, digital HR solutions, people analytics, and AI-enabled tools.
- Use people data and insights to support decision-making and improve ways of working.
- Share insights from cases, leader interactions, and business needs to enhance service quality and the employee experience.




- Contribute to the continuous improvement and standardization of HR processes.

Qualifications and Experience

- Bachelor's degree in Human Resources, Business Administration, Psychology, or a related field.
- At least 6 years of progressive Human Resources experience.
- Strong generalist HR experience in regional or global environments.
- Experience supporting leaders in complex, matrixed organizations.
- Experience working within shared-service, clustered, or tiered HR models.
- Working knowledge of:
- Employee relations
- Performance management
- Talent management and succession planning
- Learning and development
- Rewards and mobility
- Talent acquisition
- Organizational design
- Change management
- Experience using HR information systems, digital HR platforms, people analytics, and AI-enabled tools.
- Strong stakeholder management, influencing, facilitation, and coaching skills.
- Excellent written and verbal communication skills.
- Ability to work effectively in ambiguous and changing environments.
- Availability to travel regionally or globally as required.

Preferred Qualifications

- Advanced degree in Human Resources, Business, or a related field.
- Professional HR certification.
- Previous experience working in regional or global HR delivery environments.

Key Skills

- HR Business Partnering
- People Experience
- Employee Relations
- Performance Management
- Talent Management
- Succession Planning
- Change Management
- Organizational Design
- People Analytics
- Stakeholder Management
- Leadership Coaching
- HR Information Systems
- Digital HR Tools
- Mobility and Rewards

📌 People Experience Partner (Ciudad de México)
🏢 EY GDS CS MEXICO
📍 Ciudad de México