Key Responsibilities

- Maintain accurate and updated customer information in IQMS, including system parameters and Minimum Order Quantities (MOQs), to ensure correct work order generation.

- Enter, review, and confirm customer orders in accordance with established procedures.

- Complete and update production schedules for assigned plants and/or machines by Tuesday of each week.

- Coordinate with the Purchasing Department regarding urgent customer requirements and raw material procurement needs.

- Review and negotiate the sale of finished goods with customers when inventory has remained inactive for more than 90 days.

- Conduct contract reviews and customer satisfaction surveys.

- Monitor and achieve established company performance metrics, including sales targets and On-Time Delivery (OTD).

- Review Past Due and OTD reports daily and follow up on outstanding orders within the assigned customer portfolio.

- Support the integration and launch of new products for assigned customers.

- Update the three-month Forecast 100 during the first week of each month.

- Close completed sales orders and work orders in IQMS.

- Coordinate production workflows to support customer demand and delivery commitments.

- Identify and resolve production or order-related issues to minimize delays and downtime.

- Coordinate with Production to request additional shifts when necessary to meet customer requirements.

- Verify raw material availability before scheduling production.





- Follow up daily on manufacturing processes, customer orders, and delivery commitments.

- Participate in project meetings and communicate changes to production plans or schedules due to maintenance, staffing, or other operational requirements.

- Coordinate expedited orders, deliveries, and product availability to ensure timely customer shipments, subject to approval from the direct manager.

- Establish delivery priorities and deadlines in coordination with customers and internal departments.

- Monitor material supply levels and minimum stock requirements in accordance with customer contracts.

- Analyze proposed production schedules for assigned customers and recommend adjustments based on demand, capacity, material availability, and delivery requirements.

Minimum Requirements

- Bachelor's degree in Engineering, Business Administration, Industrial Engineering, or a related field.

- Experience in production planning, customer service, order management, or a similar role within a manufacturing environment is preferred.

- Knowledge of MRP systems and production planning processes.

- Strong organizational, analytical, and communication skills.

- Ability to manage multiple priorities and make timely decisions.

Sueldo: $1,200.00 - $1,500.00 al día

Ventajas

- Caja de ahorro

- Estacionamiento de la empresa

- Seguro de gastos médicos mayores

- Servicio de comedor

- Vales de despensa

Lugar de trabajo: Empleo presencial

📌 Planner (Tecate)
🏢 Arterex
📍 Tecate