Key Responsibilities

- Maintain accurate and updated customer information in IQMS, including system parameters and Minimum Order Quantities (MOQs), to ensure correct work order generation.
- Enter, review, and confirm customer orders in accordance with established procedures.
- Complete and update production schedules for assigned plants and/or machines by Tuesday of each week.
- Coordinate with the Purchasing Department regarding urgent customer requirements and raw material procurement needs.
- Review and negotiate the sale of finished goods with customers when inventory has remained inactive for more than 90 days.
- Conduct contract reviews and customer satisfaction surveys.
- Monitor and achieve established company performance metrics, including sales targets and On-Time Delivery (OTD).
- Review Past Due and OTD reports daily and follow up on outstanding orders within the assigned customer portfolio.
- Support the integration and launch of new products for assigned customers.
- Update the three-month Forecast 100 during the first week of each month.
- Close completed sales orders and work orders in IQMS.
- Coordinate production workflows to support customer demand and delivery commitments.
- Identify and resolve production or order-related issues to minimize delays and downtime.
- Coordinate with Production to request additional shifts when necessary to meet customer requirements.
- Verify raw material availability before scheduling production.




- Follow up daily on manufacturing processes, customer orders, and delivery commitments.
- Participate in project meetings and communicate changes to production plans or schedules due to maintenance, staffing, or other operational requirements.
- Coordinate expedited orders, deliveries, and product availability to ensure timely customer shipments, subject to approval from the direct manager.
- Establish delivery priorities and deadlines in coordination with customers and internal departments.
- Monitor material supply levels and minimum stock requirements in accordance with customer contracts.
- Analyze proposed production schedules for assigned customers and recommend adjustments based on demand, capacity, material availability, and delivery requirements.

Minimum Requirements
- Bachelor's degree in Engineering, Business Administration, Industrial Engineering, or a related field.
- Experience in production planning, customer service, order management, or a similar role within a manufacturing environment is preferred.
- Knowledge of MRP systems and production planning processes.
- Strong organizational, analytical, and communication skills.
- Ability to manage multiple priorities and make timely decisions.

Sueldo: $1,200.00 - $1,500.00 al día

Beneficios

- Caja de ahorro
- Estacionamiento de la empresa
- Protegido de gastos médicos mayores
- Servicio de comedor
- Vales de despensa

Lugar de trabajo: Empleo presencial

📌 Planner (Tecate)
🏢 Arterex
📍 Tecate