One of our clients seeking for Senior Support Developer position at [Hybrid /Actipan, Benito Juárez, 03230 Ciudad de México].
- Required Experience: 7-10 years in application support, SRE, or platform engineering, with strong incident management and customer-facing skills.
- Technical Skills: API troubleshooting, Kubernetes/container logs, APM and distributed tracing (preferably Dynatrace), and basic Python or Node.js.
- AI Platform Knowledge: Understanding of LLMs, tokens, embeddings, guardrails, and AI workflows; ability to debug production issues and escalate effectively.
- Documentation & Nice-to-Haves: Write incident reports, SOPs, and technical documentation; familiarity with LiteLLM, Temporal, Kafka, AWS Bedrock/EKS, Harness, SSO, Cursor, and MCP tools.
Regards,
Shravan Palle
[email protected]
📌 Senior Support Engineer (Ciudad de México)
🏢 mroads
📍 Ciudad de México