At Scale, we are developing the data infrastructure that powers reliable AI systems in the physical world. The Industrial Partnerships team is a critical function for scaling high-quality data collection through a integral network of external partners, expanding our capacity and geographic reach. Joining this team offers a unique opportunity to build complex operations and lead cross-functional coordination to launch new partners and transform that network into a world-class operational engine.
These roles are responsible for identifying and signing new partner businesses, and coordinating day-to-day operations with existing partners, including performance tracking and ongoing support.
You will:
• Identify and engage prospective partner businesses and manage the process through to signed agreement
• Coordinate day-to-day operations with signed partners including onboarding and ongoing support
• Track partner performance and data collection targets
• Support hardware deployment and basic troubleshooting on partner premises
• Communicate regularly with internal teams (product,
strategy) and partner contacts
• Help identify and implement process improvements based on operational feedback
Ideally you'd have:
• Strong professional communication skills in both Spanish and English.
• Bachelor’s degree in Business Administration, Economics, Logistics, Industrial Engineering, or related fields (open to both technical and non-technical degrees).
• Industry experience (+2) in physical/on-site operations, logistics, business development, account management or analytics.
• Experience in the field: warehouses, factories, logistics centers.
• Analytical, strategic, and process improvement capability.
Nice to haves:
• SQL Proficiency
• Experience working with CRM systems
This role involves both on-site presence for coordinating operations as well as visiting partner sites on a daily basis.
PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering
📌 Operations Program Manager (Ciudad de México)
🏢 Scale Ai
📍 Ciudad de México
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