TELUS Digital is seeking a Customer Service Representative to provide high-quality resolutions to customers via phone, chat and email, following established policies and procedures.
The role requires active listening, problem solving, and a focus on first-contact solutions while maintaining data confidentiality.You will work with cross-functional teams to identify trends, escalate issues, and help customers understand products and processes.
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📌 Mobile Solutions & Customer Support Expert (Xico)
🏢 Telus Digital
📍 Xico
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