Infosys is seeking a chat support consultant to provide prompt resolution of IT issues, fulfill standard service requests, and improve end-user experience by minimizing escalations.
You will help maintain globally consistent service standards across the organization while delivering professional, helpful assistance via chat and other channels.Key responsibilities include real-time technical assistance, incident logging in ServiceNow, adherence to escalation protocols, and delivering a#J-*****-Ljbffr
📌 It Support Specialist: Real-Time Helpdesk & Incident Expert (Xico)
🏢 Infosys
📍 Xico
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