Field Service Engineer – Laser Cutting Machines Location: Apodaca, Nl: (Travel Required) México
Our client is a integral company specialized in industrial machinery and laser cutting systems for the metalworking industry.
They are currently seeking a Field Service Supervisor to lead field service activities, supervise technical teams, and ensure high-quality service delivery for advanced laser cutting equipment.
Responsibilities
Supervise installation and commissioning of laser cutting machines at customer facilities
Coordinate and oversee preventive and corrective maintenance activities
Lead troubleshooting of electrical, electronic, and mechanical issues
Provide guidance and support on PLC and CNC systems diagnostics
Supervise field service engineers and technicians during service operations
Ensure compliance with service standards, safety protocols, and quality guidelines
Act as main point of contact for customers during service interventions
Monitor service performance, reporting, and follow-up on service tickets
Support team development, training, and technical coaching




Interpret electrical diagrams and technical drawings
Requirements
Bachelor's degree in:
Mechatronics Engineering
Electrical Engineering
Mechanical Engineering
5+ years of experience in field service, preferably in industrial machinery
Previous experience supervising or leading technical teams
Experience with laser cutting machinery preferred
Strong troubleshooting and diagnostic skills
Advanced English
Technical Knowledge
PLC and CNC systems
Industrial automation
Electrical and mechanical systems
Laser cutting technology / laser electronics
Reading technical drawings and schematics
Additional Requirements
Valid driver's license
Passport and US Visa
Availability to travel within Mexico, USA
Availability to travel Monday to Friday
Strong communication and leadership skil
Benefits
Competitive salary
Food vouchers
Savings fund
Private medical insurance (employee & family)
Life insurance
Company car
Corporate credit card
Overtime payment
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📌 Field Service Engineer – Laser Cutting Machines (Monterrey)
🏢 Human Quality - HQP
📍 Monterrey