The company. At TGCS, we provide services to retail clients worldwide by developing and delivering a wide variety of custom software solutions such as POS, self-checkout, and mobility solutions. We are looking for a support software developer to work on our ELERATM Commerce platform, a comprehensive, unified commerce platform that will free retailers to reimagine their business without the constraints of traditional retail IT Systems. Hence, we seek proactive and skilled resources to work in a dynamic, collaborative, and ever-changing environment. Our people. At Toshiba, all team members are empowered to take responsibility and develop innovative solutions to our customers' most challenging problems. To retain and develop top talent, we foster a work environment that celebrates creativity, encourages skill development, and enables multidisciplinary collaboration. What will you bring to the team. Toshiba General Commerce Solutions is seeking a Sr. Platform Performance Support Engineer that plays a key role in engineering performance, resilience, and observability across a three‐tier distributed architecture spanning edge devices, in‐store servers, and cloud services. This role uses AI‐enabled automation to validate and enforce production‐grade reliability, with the ultimate goal of delivering measurable system stability at retail scale. The position operates at the intersection of distributed systems architecture, performance engineering, reliability validation, and intelligent automation. What will you be doing: Design and implement platform mechanisms that ensure transaction integrity and availability across POS terminals, store middleware, and cloud services. Define and validate failure‐mode strategies for intermittent connectivity, tier isolation, data replay, and synchronization conflicts.





Demonstrated experience designing systems with deterministic timeouts, retry/backoff strategies, circuit, breakers, and concurrency controls. Experience modeling multi‐tier systems (edge, middleware, cloud). Solid understanding of SLOs, SLIs, and non‐functional validation. Experience deploying services in Kubernetes‐based cloud environments. Strong debugging and profiling skills for distributed systems. Tech stack: Java, Spring, Spring Boot, Git, Maven, Docker, Mongo DB, CI/CD pipelines, experience with cloud. English: Fluent. Preferred skills: Experience building automated resilience or fault‐injection systems. Familiarity with event‐driven architectures (Kafka, Pub/Sub, MQ). Experience implementing structured observability frameworks. Exposure to AI‐enabled automation or workflow orchestration. Experience optimizing systems in intermittently connected environments. Frontend experience: Java Script, Vue.js, Node JS, Type Script. Linux & Windows. Selenium/Cucumber. We offer: Hired directly by Toshiba and 100% under payroll. Benefits of the law (IMSS, INFONAVIT). Life insurance, major medical expenses with dental and visual coverage. (For the employee and direct family members). Minor medical expenses insurance. Savings fund for employees, capped at the limit of the law. Grocery coupons. Pension plan. 30 Christmas bonus days. 12 days of vacation plus 6 floating days. EEO: Toshiba Integral Commerce Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expr #J-*****-Ljbffr

? Sr. platform performance support engineer (México)
? toshibaglobalcommercesolutions
? México

📌 Sr. Platform Performance Support Engineer (México)
🏢 Empresa reconocida
📍 México