Implement organization strategies through the effective direction and management of resources, while being accountable for the business strategies, functional or operational areas, processes or programs.
Responsible and accountable for managing and developing a team of people, setting direction and deploying resources on varying projects, participating in organization-wide projects, while providing guidance and expertise on an as needed basis.
Managers are required to understand how other business units operate, how their goals align with organizational goals and have budget and profit/loss responsibility.
Implements and configures the software, within the boundaries of the project plan, according to specified requirements and following best practices.
Installation and technical setup of the platform, employees will be at client site or through a remote connection.
Delivering functional, technical or project information to sales that can be used as input for commercial proposals or as information documents.
Client Services is an integral part of Nasdaq's growth and success.
This division's mission is to continuously enhance the Nasdaq client experience in how they consume the Nasdaq software and services, using a strategic customer-centric approach focused on driving customer adoption and retention.
Thus, successfully differentiating Nasdaq from our competition and contributing to the net growth of our business while offering intense and excellent career development opportunities.
Team and Role Overview The Customer Delivery team in CDC Mexico is scaling rapidly due to increased client wins and demands.
We are seeking a Technical Consultant with relevant work experience in the capital markets or at a financial software company.
You will be part of a team of consultant which will be designing, implementing, and supporting the solution to the Client.
You will act as a key player in the successful delivery of client's solutions.
Typical Technical Analyst Day in Nasdaq • Design/Implementation of the solution: Configuration and customization (Custom Code using Java, Messaging, and reporting templates) • Defining and improvement of best practices • Meetings with clients (Requirements, support, demonstration, training ...) • People development: eLearning, documentation, presentations, certification.
• Follow up on pending items (Jira) Responsibilities • Train users and customer developers on the basic use of the system, particularly with the technical setup.
• Work with the business analysts, core development, or customer development to code prototypes of enhancements to ensure they will meet business requirements.
• The technical consultant will then typically follow up with the users to test the implementation, achieve signoff, and continue to move the system toward go-live.
• Assist developers in understanding the API required to extend the system, add data to the system, and build interfaces between our and external systems.
• Work hands-on with the system, configuring it and testing that it meets the customer's technical requirements.
• In-depth, hands-on involvement directly with customers implementing our system.
• Act as a point of contact between Customer Delivery and Research
📌 Java Developer (Xico)
🏢 Nasdaq
📍 Xico