Nextiva is seeking a Technical Support Manager to lead a large onsite team at our Guadalajara office. You will oversee multiple supervisors, drive customer experience excellence, and align support operations with revenue goals in a fast-paced environment.
As a manager-of-managers, you will own the operating rhythm, coach leaders, and balance service quality with commercial results. This role requires strong leadership, strategic thinking, and hands-on commitment to Amazing Service.
📌 Technical Support Leader: Drive AI-Powered High-Impact Ops (Centro)
🏢 Nextiva
📍 Centro
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