Solera in Mexico City is seeking a Retention Account Manager to prevent churn and protect recurring revenue by managing at-risk accounts due to non-payment or competitive displacement (IDX). This is a high-visibility, performance-driven role requiring urgency, ownership, and strong commercial instincts to convert at-risk accounts into retained customers.
You will conduct outbound activity daily, coordinate with Billing and CX, and maintain accurate updates in Salesforce, contributing to revenue
📌 Bilingual Retention Account Manager — Mexico City (Ciudad de México)
🏢 Solera
📍 Ciudad de México
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