WeTravel is seeking a Customer Support Manager for the Americas to lead the LATAM team and manage Fin (Intercom) operations. You’ll translate feature launches into workflows, drive AI-deflection programs, and coach a growing group of agents across time zones.
A hands-on leadership role with cross-functional collaboration and data-driven process improvements. You’ll report to the General Director of Customer Support and work with Sales, Product, Account Management, and Engineering to align
📌 Customer Support Manager, Americas (México)
🏢 WeTravel
📍 México
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