Are you passionate about finance, customer relationships, and problem-solving? As an OTC (Order-to-Cash) Analyst at Aptiv, you will play a key role in supporting collections activities for our North American customer portfolio and helping ensure strong cash collection performance.
Working closely with customers and internal stakeholders, you will manage overdue balances, resolve financial and account discrepancies, prepare financial reports, support audit requirements, and contribute to continuous process improvements. This is an excellent opportunity for an analytical and proactive professional looking to grow within a dynamic, collaborative, and integral environment.
ROLES AND RESPONSIBILITIES
Collections & Customer Account Management
• Manage collection activities for a portfolio of North American customers
• Resolve customer financial inquiries and account-related issues
• Manage overdue payments through Collections Workflow systems
• Communicate with customers via phone, email, and other communication channels
• Receive, investigate,
and resolve discrepancies related to quantity, price, warranty, customer, freight, and other account matters
• Prepare and distribute dunning letters and customer statements
• Assist with matching payments received
• Plan, organize, and effectively manage the assigned account portfolio
Financial Reporting & Controls
• Prepare required reports on time, including Past Due reports, forecasts, special invoices, and other analyses
• Ensure relevant OTC transactions are recorded in accordance with applicable Accounting Policies and Local and US GAAP requirements
• Provide required information and documentation for internal and external audits
• Ensure established policies and procedures are followed
• Maintain confidentiality of sensitive business and financial information
Process Improvement & Knowledge Management
• Identify and support continuous process improvement opportunities
• Maintain and review Standard Operatin