NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Field Services Technician (On site-Coyoacán) to join our team in CDMX Coyoacan - Tlalpan, Ciudad de México (MX-CMX), Mexico (MX).
Responsible for the on-site integration of company and multi-vendor systems solutions, which may include hardware, software and networking products as well as operating systems.
• On-site and/or remote installation, implementation, configuration, maintenance, troubleshooting and/or repair of desktops, notebooks, printers, and associated peripherals.
• Serves as company liaison with client on administrative and technical matters.
• Interprets clients’ needs and clarifies if the responsibility for problem resolution falls to sales personnel, client support representatives or engineers.
• Individuals here have a wellrounded knowledge of the policies and procedures for their work area.
• Their work may require discretion and independent judgment for non-routine matters. However, the primary focus of work activity is predominately routine.
• They may make policy recommendations to their managers and be an escalation point for less experienced team members.
• Performs troubleshooting, parts replacement, system upgrades, basic deployment, and repair on desktops / notebooks/ printers.
• Identifies potential issues that could adversely impact end user experience and takes corrective action
.• High School Diploma or equivalent.
• Undergraduate degree or some college coursework preferred
.• Strong knowledge of Windows operating system environment.
• Solid client service skills.
• A+ desktop or equivalent skill set is required; additional certifications for various hardware platforms may be required.
• Ability to physically perform general office requirements.
• Must be able to perform essential resp
📌 Field Services Technician (Ciudad de México)
🏢 Ntt Data Services
📍 Ciudad de México
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