Mandatory: Relevant Microsoft certifications (e.g. MCSA, MCSE) are highly desirable
RESPONSIBILITIES:
• Install, Configure and maintain Windows Servers (e.g. Windows Server 2016/2019/2022)
• Monitor system performance, availability security, ensuring optimal system operation
• Manage Active Directory, DNS, DHCP, Group Policy and other essential Windows services
• Manage Exchange 2016/2019 server and Office 365 Exchange online environments
• Perform regular system updates, patches and backups
• Troubleshoot and resolve hardware, software and network issues
• Implement and maintain disaster recovery strategies
• Manage file and print services, user permissions and access controls
• Automate routine tasks using PowerShell or other scripting tools
• Collaborate with development teams to deploy and maintain in house or third-party applications
• Manage incidents and effectively communicate with users, application owners and senior stakeholders across all areas
• Improve Infrastructure stability and performance by observing patterns,
recurring failures and/or issues, and advise application owners on permanent fixes accordingly
• Adopt various tools developed by Engineering team to automate failures using machine learning techniques and notify discrepancies in the health of production and automation of health-restoration, with a focus on continuous measurement of risk and cost.
• Identify alerts / processes that can be automated and then work with Engineering team in automating them
• Challenge existing Infrastructure setup, processing and suggest different ways to solve problem or improve stability
• Actively participate in Change management process with view to manage risk in production environment
• Build and improve run books to minimize operational errors and gain Fungibility/efficiency
SKILLS / EXPERIENCE:
• Strong understanding of Unix and Windows Server architecture
• Proficiency with Windows/Unix/Linux-based operating system, comma
📌 Technology Analyst (México)
🏢 Infosys
📍 México
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