Job Title:
Customer Experience Support - MXO
Department:
Administration, Facilities & Secretarial
Country:
Mexico
State/Province:
Querétaro
City:
Querétaro
Full/Part Time:
Full time
Job Summary:

Job Description:
Key Responsibilities: • Book loads and enter orders tendered from customers. Schedule pick-up and delivery, trace and obtain load updates, and assist internal customers with problems on loads. Monitor freight in transit and customer location requests for appointments • Ensures shipping documents are processed in accordance with import/export regulations of Border Customs • Perform general administrative duties, clerical duties (processing and coding documents, maintaining records and files, etc.) and compile and arrange data
Qualifications:
Minimum Qualification: Must be legally entitled to work in Mexico
High School Diploma with less than 1 year of working experience
Bilingual in English/Spanish

Preferred Qualification: Ability to communicate effectively
Ability to multitask
Ability to prioritize
Ability to quickly learn new systems




Keyboarding and typing
Ability to meet or exceed customer needs and expectations and provide excellent service
Ability to process information with high levels of accuracy

This position is not eligible for employment-based sponsorship.
Compensation:
Factors which may affect starting pay within this range may include skills, education, experience, geography, and other qualifications of the successful candidate. This position may be eligible for annual bonus and incentives based on profitability or volumes in accordance with the terms of the Company’s bonus and incentive plans, as applicable and in effect from time to time.

Benefits:
The Company offers the following benefits for full-time positions, subject to applicable eligibility requirements, as may be in effect from time to time: medical benefit, dental benefit, vision benefit, 401(k) retirement plan, life insurance, short-term and long-term disability coverage, paid time

📌 Customer Experience Support (Santiago de Querétaro)
🏢 J.B. Hunt Transport Services
📍 Santiago de Querétaro