DARE TO BE A PART OF THE CHALLENGE COME AND JOIN OUR TEAM TOGETHER WE CAN MAKE THE DIFFERENCE
Did you know that Accenture is leading the digital transformation in the World?
Accenture is a leading integral professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Our main purpose is to collaborate with our clients, so they can become high-performance businesses. Accenture is present in more than 200 offices, 120 cities, 56 countries and approximately 743,000 employees worldwide.
Offer
• Career development according to your profile and interests.
• Work in one of the best companies and feel proud.
• Access to an innovative methodology and tools.
• Direct contact with experts worldwide.
• Use of work schemes and cutting-edge technologies.
• Constant training.
• Work environment based on teamwork and collaboration.
• Participation in International Projects
LI-LATAM
Required Skills and Qualifications:
• Proven experience in go-to-market strategies.
• Strong project management skills with successful project delivery.
• Excellent leadership and team management abilities.
• In-depth knowledge of industry trends and best practices.
• Exceptional communication and interpersonal skills
Preferred Experience and Background:
• Extensive experience in transforming contact centers or similar operations; leveraging new technologies such as SFDC, Genesys, Amazon or others
• Proven track record of driving transformational change.
• Deep understanding of key partners such as Salesforce and Genesys.
• Experience in implementing solutions from key partners.
• Demonstrated experience in implementing leading practices.
• Ability to stay updated with industry trends and innovations.
Other Attributes:
• Strategic thinker with a vision for the future of service capability.
• Adaptable and able to thrive in a dynamic environment.
• Client-focused with a commitment to exceptional service.
• Innov
📌 Services & Call Centers Lead (Ciudad de México)
🏢 Accenture
📍 Ciudad de México
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